Starting in 2024, the FCC requires all internet service providers to display standardized broadband labels, similar to nutrition labels on food. These labels are designed to help consumers compare plans on an apples-to-apples basis.
What the Label Includes
Each broadband label must contain several key pieces of information.
The typical download and upload speed represents the speed most users can expect during normal usage, not the maximum or advertised speed. This is an important distinction.
Monthly price is the full price including all fees. ISPs can no longer bury additional charges in fine print, the label must show the total you will pay each month.
Data caps and overage charges must be clearly disclosed. If your plan has a data limit, the label will show the cap in gigabytes and the per-gigabyte overage charge.
Latency is reported as the typical round-trip time in milliseconds. This matters for gaming, video calls, and other real-time applications.
How to Read the Labels
When comparing plans from different providers, focus on the typical speed rather than the maximum speed. A plan advertising up to 1 Gbps may have a typical speed of 800 Mbps, while a different plan advertising 500 Mbps might deliver a typical speed of 490 Mbps.
Also pay attention to the total monthly cost. A plan that appears cheaper may have hidden fees that make it more expensive than a straightforward competitor.
Using Labels with FiberFinder
FiberFinder incorporates broadband label data where available, making it easy to compare plans from multiple providers at your address. We display typical speeds and full pricing so you can make an informed choice.
Visit your provider's website and look for the broadband label link, usually in the footer or on the plan details page.